1. Introduction
Welcome to BoardWise. By using this site, you confirm that you have read, understood, and agreed to be bound by these Terms of Use, our Privacy Policy, our AI Disclaimer, and our Liability Disclaimer. If you do not agree to these Terms of Use or any other BoardWise policy, please do not use our website.
2. Use of the Site
BoardWise provides an AI-powered platform for generating documents and support for licensed professionals responding to licensing board actions. You agree to use the site only for lawful purposes and in accordance with these Terms.
3. No Legal Advice
BoardWise is not a law firm and does not provide legal advice. All materials and services are for informational and organizational purposes only and should not be relied upon as a substitute for professional legal counsel. BoardWise is powered by artificial intelligence, not a real person or a licensed attorney. Use of BoardWise does not create an attorney-client relationship. Any documents or guidance provided by the platform are generated algorithmically and are not legally tailored to your specific situation in the way a lawyer-prepared document might be.
4. Privacy
Your use of the site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
5. Intellectual Property
All content, trademarks, logos, and service marks displayed on the site are the property of BoardWise or its licensors. You may not use any content without prior written permission.
6. User Responsibilities
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
7. Disclaimers
BoardWise provides its services 'as is' and without any warranty or guarantee. We do not guarantee the accuracy, completeness, or usefulness of any information provided on the site.
8. Limitation of Liability
In no event shall BoardWise be liable for any damages arising out of or related to your use of the site, including but not limited to direct, indirect, incidental, or consequential damages.
9. Account Access and Security
You are responsible for maintaining the confidentiality of your BoardWise account credentials, including your username and password, and for all activities that occur under your account.
You may not share your account or login credentials with any other individual or entity. Your license to use BoardWise is personal, non-transferable, and intended for your individual use only. Sharing access, whether for free or for compensation, is strictly prohibited and may result in immediate suspension or termination of your account without refund.
If we detect account sharing or unauthorized use, we reserve the right to:
- Suspend or permanently disable your account;
- Take legal action if warranted;
- Require payment for additional licenses or services accessed improperly.
10. Lifetime Access
Lifetime access refers to the life of the product, not the user. BoardWise reserves the right to evolve or discontinue features, provided users retain access to core document generation and educational tools.
11. Data Retention
BoardWise doesn't store your information to protect your privacy. But you can download your session file to pick up where you left off—today, next month, or even next year.
12. Dispute Resolution and Arbitration Agreement
By using the BoardWise platform, you agree that any dispute, claim, or controversy arising out of or relating to these Terms of Use, your use of the platform, or the services provided by BoardWise shall be resolved exclusively through final and binding arbitration, rather than in court, except as otherwise provided below.
The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, and judgment on the arbitrator's award may be entered in any court having jurisdiction. The arbitration may be conducted remotely (by video, telephone, or document submission), or—if in-person proceedings are required—shall take place in Cumberland County, Maine, unless otherwise mutually agreed by the parties.
The arbitrator shall be a neutral third party with no prior relationship to either party, and shall possess substantial experience in legal, regulatory, or administrative matters, particularly involving professional licensure, SaaS platforms, or technology law.
To the fullest extent permitted by law:
- You and BoardWise agree to waive any right to participate in a class action, class arbitration, or other representative proceeding.
- Each party agrees to resolve disputes on an individual basis only.
Confidentiality: All arbitration proceedings shall be strictly confidential. This includes the content of hearings, documents submitted, communications related to the dispute, and any award or decision issued by the arbitrator. Neither party shall disclose any information related to the arbitration to any third party without prior written consent, except as may be required by law or court order.
Costs of Arbitration: The costs of arbitration shall be allocated according to the rules of the AAA, but BoardWise will not seek to recover arbitration filing or administrative fees from users unless the arbitrator determines the claim was frivolous or filed in bad faith.
If you do not wish to be bound by this Arbitration Agreement, you may opt out by sending a written notice to support@boardwise.online within 30 days of your first use of the platform. The opt-out notice must include your name, address, the email used to register, and a clear statement that you wish to opt out of this arbitration agreement. We believe arbitration is the fairest and most efficient way to resolve disputes, but we also respect your right to choose.
This Arbitration Agreement shall survive termination of your use of the BoardWise platform and any other agreement between you and BoardWise.
13. Changes to Terms
BoardWise reserves the right to update or change these Terms at any time. Your continued use of the site after any changes constitutes acceptance of those changes.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the State of Maine, without regard to its conflict of laws rules.
15. Indemnification
You agree to indemnify, defend, and hold harmless BoardWise, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- your use of the BoardWise platform or services;
- your violation of these Terms of Use or any applicable law or regulation;
- your violation of any third-party right, including any intellectual property, confidentiality, or privacy right;
- any content or information you submit, upload, or transmit through the platform.
BoardWise reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate fully in such defense.
16. Force Majeure
BoardWise shall not be held liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, labor disputes, governmental actions, war, terrorism, utility failures, cyberattacks, internet or telecommunications outages, hosting provider disruptions, third-party software malfunctions (including AI model failures), or any other events or circumstances beyond BoardWise's control.
Such failure or delay shall not constitute a breach of these Terms of Use. BoardWise will make reasonable efforts to resume full performance as soon as reasonably possible.
17. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable for any reason, the remaining provisions shall continue in full force and effect.